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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Susan Crow-Jones

Susan Crow-Jones

February 12, 2025

5  out of  5
rating by Susan Crow-Jones
"Very friendly and knowledgeable of my needs for insurance! Kim was exceptionally awesome! Definitely will refer family and friends to them. I feel so much better being back with State Farm!"
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Londyn Jadore

January 3, 2025

5  out of  5
rating by Londyn Jadore
"Amazing Interaction and very informative"
We responded:
"Thank you for your review Londyn! We're here to help!"
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Sarah McConnell

December 30, 2024

5  out of  5
rating by Sarah McConnell
"Matt was able to save me $100 a month on my insurance costs! Thank you so much Matt and Kim!"
We responded:
"Sarah, thank you for your kind review! "
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Zachary Aker

December 30, 2024

5  out of  5
rating by Zachary Aker
"Fast and easy to work with!"
We responded:
"Thank you for your review, Zachary! We appreciate your business!"
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Scot Reeder

December 16, 2024

5  out of  5
rating by Scot Reeder
"Very wonderful office and staff to deal with. Would recommend using them for all your insurance needs. I just moved my homeowners insurance over with no complications. Now I am a multiple policy customer."
We responded:
"Scot, thank you for your kind review and for your business! We truly appreciate working with you to provide you both Car Insurance and Home Insurance! As you saw, when you bundle your policies, you certainly earn a great rate with State Farm!"
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chris keller

November 24, 2024

5  out of  5
rating by chris keller
"Matt is always there for us. When I got hit in my car and it was judged not my fault, he still kept track of things to .ske sure I was treated well. Annual reviews on homeowners policies are always done to be sure I have coverage I need and none that I don't need. This is a top notch first class customer focused agent. He is also a friend that I made when he became my agent after a move into Fishers."
We responded:
"Thank you for your amazing review, Chris! I'm so glad to hear you've been happy with our handling of your claims experience! We are grateful for your business! -Matt O."
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Aaron Miller

November 22, 2024

5  out of  5
rating by Aaron Miller
"Matt was eager to help, got me taken care of quickly and efficiently. Painless transaction."
We responded:
"Thank you for your kind words, and business! We're here to help! -Matt O."
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Talha H

November 20, 2024

5  out of  5
rating by Talha H
"Matt and his team were phenomenal. They did an amazing job breaking everything down for us and guiding us to having the best coverage possible. We felt so welcomed and valued. Blind trustworthy. Highly recommend!"
We responded:
"Talha, thank you so much for your kind words! Our team and I are here to help your family with all your insurance needs! We truly appreciate your business! -Matt"
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betsie g

November 18, 2024

4  out of  5
rating by betsie g
"Would give Matt a 5 star but can't give his office staff a 5 star so averaged it. I now speak only with Matt as assistant is not helpful or professional. Great if you need questions answered or assistance, talk with Matt."
We responded:
"Thank you for your kind words and your review Betsie! Rest assured, we have a fully licensed team of professionals who are here to assist with any of your questions or concerns! However, the best part of my job is speaking with our customers, so I'll happily chat with you anytime!!! -Matt P.S. Let us know how we can earn that 5th star! :)"
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Frederick Fischer Jr

November 15, 2024

5  out of  5
rating by Frederick Fischer Jr
"Always on top of anything I need. Quick to respond to my texts! Awesome group of people!!"
We responded:
"Wow! Thank you Frederick for your kindness! We are here to help and I'm so glad to hear we're quick to answer any questions you have! -Matt"
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Teagan alley

November 14, 2024

5  out of  5
rating by Teagan alley
"Great company with great service!"
We responded:
"Thank you for your review! We appreciate you! "
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Angel Lagarda

November 14, 2024

5  out of  5
rating by Angel Lagarda
"I am very satisfied with the service and how the process went. Amazing people to work with, great friendly service"
We responded:
"We're so grateful for your review! We're here to help when you need us most! -Matt"
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Michele Taylor

November 14, 2024

5  out of  5
rating by Michele Taylor
"Very impressed by the service received!! Outstanding State Farm representatives!!!"
We responded:
"We appreciate you so much! Thank you Michele! We're here to provide exceptional customer service and be there for our customers when they need us most!"
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Robert EDWARDS

November 14, 2024

5  out of  5
rating by Robert EDWARDS
"They have treated me very well, Great people to work with"
We responded:
"Robert, you're a great person to work with also! Thank you for your amazing review! We're grateful for your business and will continue to be there for you when you need us most!"
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chris taylor

November 14, 2024

5  out of  5
rating by chris taylor
"Great service!"
We responded:
"Chris, thank you for the awesome review! Reach out if you ever need anything at all!"
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Joseph Giachino

November 14, 2024

5  out of  5
rating by Joseph Giachino
"This establishment is very professional and holds its customers very valued."
We responded:
"Thank you for your amazing review, Joseph! You're exactly right; we strive to meet the needs of our customers with utmost professionalism and compassion!"
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Michael Gebhardt

November 14, 2024

5  out of  5
rating by Michael Gebhardt
"Great Experience"
We responded:
"Michael, we're glad you've had a great experience with our Agency! We'll continue to strive to exceed your expectations through honesty and hard work! "
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Olman Bustamante

November 14, 2024

5  out of  5
rating by Olman Bustamante
"Matt was great and ver helpful. Great service"
We responded:
"Thank you for your kind words and review! We appreciate you! "
Profile photo of MELISSA Blackwell

MELISSA Blackwell

May 28, 2024

5  out of  5
rating by MELISSA Blackwell
"Great customer service skills! Matt was fast to respond to my inquiry about a quote, and helped me to get a price that worked for me."
We responded:
"Thank you so much for taking the time to leave us this 5-star review, Melissa! Customer service is a high priority in our office and I’m glad you feel your needs were met. We always strive to get a price that personally works for each customer. Anytime you have a question or need additional information, please contact me or one of our team members to assist. Thanks again! -Matt "
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Taylor Burrow

April 8, 2024

5  out of  5
rating by Taylor Burrow
"Matt and his team are phenomenal! Any time I call or visit the office, I leave with a smile on my face. He and his team are knowledgeable and professional. I can't recommend them enough. If you are looking for an Agent that cares, call Matt O'Malley."
We responded:
"Thank you Taylor! Your kind words mean so much! We're here to help!"
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Jody Barton

April 7, 2024

1  out of  5
rating by Jody Barton
"***PLEASE*** Please do not use Matt OMalley for your insurance needs. He never shows up to work (and when he does show up it’s 11am), his employees do all of his work needed and make .01 cent to the dollar when he makes over double what they make monthly. All of his employees do 100% of the work for him, calling, quoting, and closing policies. Just wanted to share my opinion as he is getting all of the commission off your policies instead of the many people that are actually doing all the work. Please consider another agent.🙃"
We responded:
"We're sorry to see this review! Rest assured to anybody reading this response, this person was never a customer of O'Malley State Farm. We have no idea who they are and have requested Google remove this review as it's false and defamatory. -Matt"
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Mercedes Jones

March 13, 2024

5  out of  5
rating by Mercedes Jones
"If you are looking for a new insurance company or even if you are looking to purchase insurance for the first time; do not hesitate to contact Matt and his team. You will not regret it. Everyone on staff is extremely pleasant, knowledgeable, patient and helpful. The customer service that they provide is a true rarity—not only in the insurance industry but in customer based businesses as a whole. They honestly do go above and beyond in every aspect from ensuring that you choose the policy that best fits your needs all the way to assisting with a claim however they can. Working with Matt and the team has shown me that people still care about their customers. Thanks again you guys, especially to Matt and Kim!"
We responded:
"Mercedes, thank you for your kind words and recommendation! We're thrilled to hear that our team was able to provide you with exceptional service and support! At The O'Malley Agency, we pride ourselves on delivering personalized and caring assistance to our Good Neighbors, and we're delighted that we could exceed your expectations! We’re grateful for the opportunity to serve you! -Matt"
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Brionna Tolbert

February 1, 2024

5  out of  5
rating by Brionna Tolbert
"Mr. O’ Malley is a life -saver !!! I was in need of quick coverage and he did just that and ensured I received the coverage that was best for me ! I highly recommend him and am eternally grateful for his efficiency, impeccable customer service and patience."
We responded:
"Brionna, we're thrilled to hear about your positive experience!! Our dedication to providing efficient and impeccable service is what makes us stand out, and we appreciate your kind words! Thank you for your review! -Matt"
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Jade Hunter

January 25, 2024

5  out of  5
rating by Jade Hunter
"Matt is seriously awesome. Super helpful."
We responded:
"Jade, thank you for your kind works and review! We truly appreciate your business! -Matt"
Profile photo of Abigail Mandelbaum

Abigail Mandelbaum

January 24, 2024

5  out of  5
rating by Abigail Mandelbaum
"Matt and his team were super helpful and very quick to respond and put together quotes and policies for us. I highly recommend."
We responded:
"Thank you for your review! We want to make sure to provide helpful and educational information to our Good Neighbors, and we appreciate your kind words! Thank you for choosing us! -Matt"