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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MELISSA Blackwell

MELISSA Blackwell

May 28, 2024

5  out of  5
rating by MELISSA Blackwell
"Great customer service skills! Matt was fast to respond to my inquiry about a quote, and helped me to get a price that worked for me."
We responded:
"Thank you so much for taking the time to leave us this 5-star review, Melissa! Customer service is a high priority in our office and I’m glad you feel your needs were met. We always strive to get a price that personally works for each customer. Anytime you have a question or need additional information, please contact me or one of our team members to assist. Thanks again! -Matt "
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Taylor Burrow

April 8, 2024

5  out of  5
rating by Taylor Burrow
"Matt and his team are phenomenal! Any time I call or visit the office, I leave with a smile on my face. He and his team are knowledgeable and professional. I can't recommend them enough. If you are looking for an Agent that cares, call Matt O'Malley."
We responded:
"Thank you Taylor! Your kind words mean so much! We're here to help!"
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Jody Barton

April 7, 2024

1  out of  5
rating by Jody Barton
"***PLEASE*** Please do not use Matt OMalley for your insurance needs. He never shows up to work (and when he does show up it’s 11am), his employees do all of his work needed and make .01 cent to the dollar when he makes over double what they make monthly. All of his employees do 100% of the work for him, calling, quoting, and closing policies. Just wanted to share my opinion as he is getting all of the commission off your policies instead of the many people that are actually doing all the work. Please consider another agent.🙃"
We responded:
"We're sorry to see this review! Rest assured to anybody reading this response, this person was never a customer of O'Malley State Farm. We have no idea who they are and have requested Google remove this review as it's false and defamatory. -Matt"
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Mercedes Jones

March 13, 2024

5  out of  5
rating by Mercedes Jones
"If you are looking for a new insurance company or even if you are looking to purchase insurance for the first time; do not hesitate to contact Matt and his team. You will not regret it. Everyone on staff is extremely pleasant, knowledgeable, patient and helpful. The customer service that they provide is a true rarity—not only in the insurance industry but in customer based businesses as a whole. They honestly do go above and beyond in every aspect from ensuring that you choose the policy that best fits your needs all the way to assisting with a claim however they can. Working with Matt and the team has shown me that people still care about their customers. Thanks again you guys, especially to Matt and Kim!"
We responded:
"Mercedes, thank you for your kind words and recommendation! We're thrilled to hear that our team was able to provide you with exceptional service and support! At The O'Malley Agency, we pride ourselves on delivering personalized and caring assistance to our Good Neighbors, and we're delighted that we could exceed your expectations! We’re grateful for the opportunity to serve you! -Matt"
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Brionna Tolbert

February 1, 2024

5  out of  5
rating by Brionna Tolbert
"Mr. O’ Malley is a life -saver !!! I was in need of quick coverage and he did just that and ensured I received the coverage that was best for me ! I highly recommend him and am eternally grateful for his efficiency, impeccable customer service and patience."
We responded:
"Brionna, we're thrilled to hear about your positive experience!! Our dedication to providing efficient and impeccable service is what makes us stand out, and we appreciate your kind words! Thank you for your review! -Matt"
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Jade Hunter

January 25, 2024

5  out of  5
rating by Jade Hunter
"Matt is seriously awesome. Super helpful."
We responded:
"Jade, thank you for your kind works and review! We truly appreciate your business! -Matt"
Profile photo of Abigail Mandelbaum

Abigail Mandelbaum

January 24, 2024

5  out of  5
rating by Abigail Mandelbaum
"Matt and his team were super helpful and very quick to respond and put together quotes and policies for us. I highly recommend."
We responded:
"Thank you for your review! We want to make sure to provide helpful and educational information to our Good Neighbors, and we appreciate your kind words! Thank you for choosing us! -Matt"
Profile photo of Steve Swenk

Steve Swenk

November 6, 2023

5  out of  5
rating by Steve Swenk
"Huge "thank you" to Cameron for going above and beyond to help me with policy information and initiation. I was in a location that proved challenging to communicate and she really made the process smooth and effortless on my end. Thanks again Cameron"
We responded:
"You're welcome, Steve! We are so glad to be there for you and your family! Thank you for your business. "
Profile photo of James Wright

James Wright

November 6, 2023

5  out of  5
rating by James Wright
"I have never had an insurance agent go over the top for me Everytime I call or need something like this office does. The staffa re great and always helpful. Daryl and Cameron are always willing to help out and Matt is there for anything I need."
We responded:
"James, thank you SO much for sharing your experience! We value your business and are here to be of service when needed! "
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suni

October 26, 2023

5  out of  5
rating by suni
"I can't believe how the O'Malley office (Cameron!) goes out of their way to work with you! They kept in touch with any and all updates. My son loves State Farm and he is why I gave it a try!! This office is AWESOME!!"
We responded:
"Dawn, thank you for such a wonderful review! We truly appreciate it and are here to help with any questions you have!"
Profile photo of Ryan Smith

Ryan Smith

September 25, 2023

5  out of  5
rating by Ryan Smith
"Lowered my mortgage insurance and car insurance and has helped me with any issues I've had! Daryl is awesome!!!"
We responded:
"Thank you for entrusting The O'Malley Agency for your car insurance and home insurance! We truly value your business and are here to help!"
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William Scott

September 22, 2023

5  out of  5
rating by William Scott
"Always a timely response and very professional"
We responded:
"Thank you for your kind words, and your continued business!"
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Christina Harper

September 20, 2023

5  out of  5
rating by Christina Harper
"Fast, efficient"
We responded:
"Hi Christina! Thank you so much for your 5-Star Review! We're so glad we could help you with your Car Insurance! "
Profile photo of Staci Seber

Staci Seber

September 18, 2023

5  out of  5
rating by Staci Seber
"I recently purchased a home and needed homeowner’s insurance… After gathering a few quotes, State Farm was the best option for me! Matt and his team were super easy to work with and answered any/all questions that I had throughout the process."
We responded:
"Thank you for your kind review, Staci! We're so happy for you on the purchase of your new home! Please let us know how we can be of service :)"
Profile photo of Roberta Childs

Roberta Childs

September 13, 2023

5  out of  5
rating by Roberta Childs
"Working with my Account Representative Daryla Barcus and Matt O'Malley very professional and a pleasant to work with!!"
We responded:
"Thank you for your kind review, Roberta! We truly appreciate your business, and it's our pleasure working with you! "
Profile photo of Darrick Roberts

Darrick Roberts

September 13, 2023

5  out of  5
rating by Darrick Roberts
"Very helpful,friendly and right up front to help you get exactly what you are wanting. Thank You Daryl Barcus for your help"
We responded:
"Darrick, thank you for your kind words! We work very hard to be there for our customers when they need us most! Let us know how we can continue to be!"
Profile photo of Tremesha Preddie

Tremesha Preddie

September 8, 2023

5  out of  5
rating by Tremesha Preddie
"Wonderful team! Always pleasant and helpful! Especially Cameron!"
We responded:
"Thank you for your review Tremesha! We appreciate you!"
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Walter George

September 1, 2023

5  out of  5
rating by Walter George
"A Great place, Thanks STATE FARM!"
We responded:
"Thank you Walter! It's a great pleasure being your State Farm Agent! -Matt"
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Dylan Conwell

April 26, 2023

5  out of  5
rating by Dylan Conwell
"Amazing group to work with."
We responded:
"Dylan, thank you for your review! We are here to help and truly appreciate your business!"
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Dave R

March 16, 2023

5  out of  5
rating by Dave R
"I was looking for better rates as our insurance had gone up. I had the pleasure of working with Kim who was totally professional and provided my coverage needs at a very competitive rate. I met with her in the office and was able to meet Matt and Daryl also. Great team of agents."
We responded:
"Thank you for your review Dave! It's a pleasure being your State Farm Agency, and we look forward to working with you for years to come! We're most grateful for your service to our country, so from the bottom of our hearts; Thank You!"
Profile photo of Richard Coffey

Richard Coffey

February 8, 2023

5  out of  5
rating by Richard Coffey
"Friendly, Efficient, great price and service"
We responded:
"Thank you for your kind review! We're grateful for your business! "
Profile photo of Dawn Bergen (Dee)

Dawn Bergen (Dee)

January 30, 2023

5  out of  5
rating by Dawn Bergen (Dee)
"They have such a positive attitude towards their customers"
We responded:
"Thank you for your kind review Dee! "
Profile photo of Doug Alonzo

Doug Alonzo

January 30, 2023

5  out of  5
rating by Doug Alonzo
"Awesome experience, Daryl Barcus was amazing. Very knowledgable and professional, highly recommend!"
We responded:
"Thank you for your amazing review, Doug! Let us know how we can help!"
Profile photo of Sarah McConnell

Sarah McConnell

January 30, 2023

5  out of  5
rating by Sarah McConnell
"Matt truly cares about his customers. Thank you for all you do, Matt!"
We responded:
"Sarah, thank you for your kind review! "
Profile photo of Mchardimon Mch990310

Mchardimon Mch990310

January 30, 2023

5  out of  5
rating by Mchardimon Mch990310
"My previous insurance had been spiking my rates every 6 months and it had begun to become unaffordable, thanks to Matt I’ve found great rates at a price I can afford. Thanks to you and your team for all that you do!!"
We responded:
"Thank you for the amazing review, Mason! "